Morrish Solicitors LLP Terms of Business

Terms and Conditions of Business – Short Form

For the full text of our Terms of Business, you can download a copy here. A hard copy can be provided to you at no charge, upon request. We encourage you to read the full text – but please note that our full Terms apply to the legal services we supply to you, and your continuing instructions in this matter will amount to your acceptance of those Terms.

1. Personal Data
Our use of your personal data is subject to your instructions, the GDPR, the Data Protection Act 2018 and our duty of confidentiality.  Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisors.

More information is available by way of our Client Privacy Notice here (in an abbreviated form) and you can see the full Notice here. A hardcopy of either document can be sent to you on request.

2. Limiting Liability
You agree that, to the fullest extent permitted by law, our total liability to you for any and all injuries, claims, losses, expenses or damages whatsoever arising out of or in any way related to the work we undertake for you, from any cause or causes including but not limited to our negligence, errors, omissions, strict liability, breach of contract or breach of warranty, shall not exceed the total amount of £10 million, being the limit of our professional indemnity insurance.

3. Complaints
If you need to complain about our services, please contact our Complaints Officers, Mrs Laura Nabozny, Mr Daniel Kindell, or Mrs Anna Sari. A copy of our complaints procedure is available from them upon request.

Complaints may include complaints about our bill.  You may also have a right to object to our bill by applying to the court for an assessment of the bill under Part III of the Solicitors Act 1974.

You have the right to complain to the Legal Ombudsman after the conclusion of our internal complaints process.  You will normally need to bring a complaint to the Legal Ombudsman within 12 months of our final response to any complaint.  The Legal Ombudsman can be contacted at PO Box 6806, Wolverhampton, WV1 9WJ or at [email protected] or on 0300 555 0333.